Processing times for each product/order varies and it is unique to each product and the season (higher demand will mean longer processing times)

On average, you should expect about 7-14 business days for an order to be completed and shipped. However, orders with multiple products are considered large orders and could take 3 to 5 weeks for processing. The following times are estimated average and have been updated to reflect the processing times during COVID19 Pandemic.:

SAMPLES: 2 to 5 business days.
WALL DECALS: 1 to 3 weeks
WALLPAPER & MURALS: 1 to 3 weeks

I am proud to say I make all orders from scratch here in Indiana. Every order is processed in the order that is received. I encourage you to contact me if you have a deadline to receive your order, I will try to work out the processing times to the best of my ability. Please contact me bonnyweebairn@gmail.com if you need an update on your order or if the expected processing time has passed and you have not received your order.

SHIPPING

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based and also size-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

The majority of orders are shipped on UPS Ground or USPS for Domestic and International shipping and white tubes for First Class International (smaller decals) to every corner of the world. Those customers who require express shipping will always purchase the express shipping on a different listing.

All my items are made to order, which means I do not keep anything in stock, everything is made just for you. Being a small shop is great in many ways, but sometimes when demand increases by a lot, we struggle to keep our shipment due dates. Please be patient, we will communicate new shipping dates accordingly on all occasions.

BONNYWEEBAIRN IS NOT RESPONSIBLE for packages that are lost or stolen, however, I can file a claim with the post office if your parcel has been lost or stolen or damaged. If the tracking number for the parcel shows that the parcel has been delivered, we are not responsible if the parcel is stolen from your front door/porch. Please keep track of your delivery.

INTERNATIONAL ORDERS:

I gladly ship to most countries through USPS, UPS and DHL (I do not ship to South Africa, the packages are never delivered), however, BONNYWEEBAIRN will not be held responsible for orders not delivered due to problems with customs or the post office in the country destination.

ATTENTION UK AND EUROPEAN CUSTOMERS: Please track your orders and be aware that you will pay Custom Fees on your order upon arrival. This fee is what your government charges its citizens for importing commercial goods. We have nothing to do with this charge, it is paid to your country's government.

Who Pays For Customs Fees?

When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country.

Always, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

BONNYWEEBAIRN cannot predict which of these fees, if any, will be applied, and we cannot calculate or collect these fees or taxes.

BONNYWEEBAIRN isn’t responsible for any additional charges that may apply after a purchase is completed on sonoluna.com

I am glad to accommodate international requests but be advised there will be no refund for packages not delivered or customs fees impose to the delivery of your order.

Important Considerations

• Colors may vary slightly or appear darker than displayed since they are being viewed on an illuminated screen/device. Don't trust your monitor, purchase a sample before you place a full size order.
• You are responsible for providing the correct size for your product (WIDTH & HEIGHT). If the dimensions you provide are incorrect, the product can be reprinted at your expense.
• We will ship your product the address you provided during checkout. If that address is incorrect and the product is returned to us, you will be responsible to pay additional shipping to have it re-shipped.
• Our products do not require a professional installer in order to be applied to your walls, most people with a basic skill level are able to successfully complete an installation following our simple steps. We provide detail installation instructions with every order. In our experience, professional installers will not easily agree to install a product they are not familiar with because they cannot give you any guarantees. We will not issue any kind of refunds due to installers refusing service to you. We will not issue any refunds due to installation issues. If you think you cannot install the product, please consider other type of décor for your environment. We will not issue any kind of refunds due to installers refusing service to you. We will not issue any refunds due to installation issues. If you think you cannot install the product, please consider other type of décor for your environment.

WALL FABRIC DECALS
Removable Adhesive and can also be re-positioned many times from wall to wall. It is durable and it Self-Adhesive Polyester fabric won't rip easy and won't crease. It has a canvas-like texture and it is matte. This material could be better for textured walls because it is thicker than vinyl and can hid the texture better. If recently painted your walls, wait at last 6 weeks before applying your decals.
GREENGUARD GOLD Certified Inks. Removable Medium Tack Adhesive that can also be re-positioned many times from wall to wall. It is durable and it won't rip easy because it is polyester fabric. It has a canvas-like texture and it is matte. This material could be better for textured walls because it is thicker than vinyl and can hid the texture better. However, if there are many "peaks" on your textured wall, no material will have enough surface to hold on to which might prompt the decal to fall off the wall or be punctured by the sharp peaks on the texture.

There is no Glycol-Ether or Formaldehyde in the adhesive and no Detrimental concerns of Phthalates.
Environmentally safe and bio-degradable over time, No PVC and nontoxic.
Not recommended for brick, non-painted cement surfaces, or heavy painted spackled wall board.
Make sure you allow 60 days on newly painted surfaces for out-gassing. Otherwise bubbles may develop.

WALL VINYL DECALS

Vinyl Decals are thin decals with very bright colors and they are smooth with minimal luster. These decals will look like painted on your wall. Will last +5 years on your wall (they might last longer but we do not recommend leaving them longer than 5 years) Vinyl will stick to walls painted with some but not all interior paint in the market. Glidden Essentials Flat or Eggshell, Sherwin Williams Duration, SW Cashmere Flat or Satin, Dutch Boy Flat interior, and Behr Scuff Defense Enamel have been proven to work well with VINYL.
VINYL Decals cannot be repositioned (not suitable for moving from wall to wall). Do not work with some BEHR Marquee, VALSPAR, Paramount, Benjamin Moore, Dunn Edwards and any paint that is LOW or ZERO VOC. We have seen how decals fall off the wall if you try to apply them to walls painted with these brands. Select FABRIC Decals if you have these paint brands. If recently painted your walls, wait at least 8 weeks before applying your decals.

Wall graphics must be applied to a clean, smooth (slight textured is acceptable), dry and non-porous surface in a timely manner, preferably within 4 weeks of receiving your shipment. Freshly applied paint should be allowed to cure for a minimum of four full weeks before wall graphic application. Your decals will peel off the wall if the paint is still not cured (due to the out gassing) or if the paint is not compatible with removable decals.