SHIPPING
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
The majority of orders are shipped on Priority Mail tubes for Domestic and International shipping and white tubes for First Class International (smaller decals) to every corner of the world. Those customers who require express shipping will be able to select that option at checkout.
All my items are made to order, which means I do not keep anything in stock, everything is made just for you.
We are NOT RESPONSIBLE for packages that are lost or stolen, however, I can file a claim with the post office if your parcel has been lost or stolen or damaged. If the tracking number for the parcel shows that the parcel has been delivered, we are not responsible if the parcel is stolen from your front door/porch. Please keep track of your delivery with the tracking number we provide as soon as the order is shipped.
INTERNATIONAL ORDERS:
I gladly ship to most countries through USPS, UPS and DHL (I do not ship to South Africa, the packages are never delivered), however, Bonny Wee Bairn will not be held responsible for orders not delivered due to problems with customs or the post office in the country destination.
ATTENTION UK AND EUROPEAN CUSTOMERS: Please track your orders and be aware that you will pay Custom Fees on your order upon arrival. This fee is what your government charges its citizens for importing commercial goods. We have nothing to do with this charge, it is paid to your country's government.
Who Pays For Customs Fees?
When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country.
Always, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
Bonny Wee Bairn cannot predict which of these fees, if any, will be applied, and we cannot calculate or collect these fees or taxes.
Bonny Wee Bairn isn’t responsible for any additional charges that may apply after a purchase is completed on bonnyweebairn.com
I am glad to accommodate international requests but be advised there will be no refund for packages not delivered or customs fees impose to the delivery of your order.
Important Considerations
- WARNINGS: If you recently painted your wall or are planning on applying decals to your freshly painted wall, you will need to allow time for the paint to cure before applying the decals. For regular paint (Glidden Essentials) we recommend a period of 4 to 6 weeks after painting, and for Sherwin Williams, Behr, Valspar, Benjamin Moore and others, we recommend waiting a longer period of no less than 6 weeks. If you can’t wait this long, you might be achieve a good installation with our recommended enhanced adhesion method which might remove some of the chemicals on your wall paint.
- Colors may vary slightly or appear darker than displayed since they are being viewed on an illuminated screen/device. Don't trust your monitor, purchase a sample before you place a full size order.
- You are responsible for providing the correct size for your product (WIDTH & HEIGHT). If the dimensions you provide are incorrect, the product can be reprinted at your expense.
- We will ship your product the address you provided during checkout. If that address is incorrect and the product is returned to us, you will be responsible to pay additional shipping to have it re-shipped.
- Our products do not require a professional installer in order to be applied to your walls, most people with a basic skill level are able to successfully complete an installation following our simple steps. We provide detail installation instructions with every order. In our experience, professional installers will not easily agree to install a product they are not familiar with because they cannot give you any guarantees. We will not issue any kind of refunds due to installers refusing service to you. We will not issue any refunds due to installation issues. If you think you cannot install the product, please consider other type of décor for your environment. We will not issue any kind of refunds due to installers refusing service to you. We will not issue any refunds due to installation issues. If you think you cannot install this product, please consider other type of décor for your environment.
